Alliance International Callback Service offers lowest prices and best quality international calls and can be used from any Land line, mobile, or fax phone in the world.

The Basic Procedure
Each Alliance Callback customer is given a personal trigger number that is used to initiate a callback session. Dial the number, let it ring once, then hang up. You are not charged for the incomplete call. The Alliance Callback computer system will call you back at your pre-programmed location. The computer will say "Please Enter your Destination Number" and you may then place as many calls as you wish. If necessary, the computer may be programmed to ask for a customer by name and extension number - a feature that is of particular usefulness to hotel guests and for people calling from an office.
Many Alliance customers use more than one trigger number for their long-distance needs. They may have a Standard Trigger Number at home, a Personalized Trigger Number at work to navigate a switchboard, and a Traveler Trigger Number for when they travel.

Quality and Reliability
Alliance service allows businesses and individuals to benefit from the most innovative communications technology from within countries where such service is otherwise unavailable. Alliance Callback utilizes digital network switches and fiber-optic lines provided by major international carriers in assuring the clarity and reliability of voice, fax, and data transmission.

Convenience and Availability
Alliance works with all existing telephones and lines and may be used from a home, office, hotel room, or cellular phone. Alliance Callback is accessible from any country and may be used to call any country. Requirements include a touch-tone phone or hand-held dialer (available from most electronics stores).

24-Hour Customer Support
Dedicated to providing superior customer support, Alliance Callback staffs the most efficient, knowledgeable, and friendly Customer Care department in the industry.

Language Options
Alliance offers the flexibility of voice prompts in most languages. All of Alliance Callback account maintenance messages and triggering prompts may be requested in the language the customer prefers.

Monthly Statements
Each Alliance customer is emailed a monthly Call Detail Report that documents each call made by an individual trigger number. The documentation for each call includes the destination number, time of day, length of call, and the cost of the call.

Rates
Alliance Callback can save customers more than 50% over local telephone company rates, 80-90% over hotel rates, and 75% over AT&Ts USA Direct(tm) rates. The same low rates apply 24-hours a day. Calls are billed in 6 second increments. To calculate rates, please see our rates page.

Credit Limits
For customer protection, each account (and trigger number) has a monthly credit limit determined by the customer. At any time the customer may change the monthly credit limit.

Payment Options
Most Alliance customers pay by credit card with no required deposit. A customer credit card will be charged twice a month with a monthly itemized statement emailed directly to the customer. Alliance Callback accepts Visa, Master Card, and American Express.
Although credit card is the most popular method, you may pre-pay for Alliance Callback services. Alliance Callback accepts bank transfers and checks in U.S. dollars drawn from US banks. The minimum accepted prepayment is $100, and Alliance Callback suggests that customers prepay twice the estimated monthly usage as service will be discontinued upon reaching the prepayment limit.

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